Parkway Plant Sales Ltd is a plant sales company that does not want to lose sight of the important values of customer service. Whether we are supplying the latest Mini Excavator from Takeuchi or a small bolt for a Stihl saw, we attach the same level of importance to providing an efficient professional service to our customers. It is all too easy in today’s demanding market place to focus on business at all costs without considering the long term consequences of such actions. We value our customers, both large and small, and they us, which can be attributed to the fact that much of our business is achieved through third party referral. We extend our thanks to those customers who support us in this regard.
Our product offering features premium equipment supplied by some the world’s market leading manufacturers. But first and foremost our business is about people, the people we serve and the people we employ. The relationship we aim to form is one where customer and supplier understand each others needs and requirements, in the hope that that our respective businesses can grow old together.
We believe we have some of the most experienced and qualified staff in all aspects of our business e.g. sales, parts and service, that is to the ultimate benefit of our customers. Most of our service engineers are factory and much emphasis is placed on maintaining and increasing the level of training to ensure that our members of staff remain at the forefront of knowledge and technology.
Our workshops and service vehicles are well placed to undertake repairs and service on in our yard and on customer sites. Our service and repair skills are not limited to the products we promote and we are happy to consider any individual service requirement.
Parts supply is an important element of after sales service and we pride ourselves in the speedy ability to supply parts off our own or manufacturers shelves on a first time basis.